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Hotel security rules
  • The card with your identification data (passport) that has been given to you at Reception as well as your bracelet, if applicable, accredit you and identify you as a hotel guest. Please, always carry it with you within the hotel facilities.
  • The entrance to the hotel of any person not accredited as a guest is prohibited as well as subject to extra charges. If you want to host or invite another person with you, please ask at Reception.
  • The use of the identification bracelet is mandatory and is subject to your accommodation and pension reservation contract, if applicable. You must always wear it visible.
  • We ask for your collaboration to leave your room before 12:00 on the day of departure. On your departure, do not forget to pay your bill and hand over your room key cards at the Reception.
  • Kindly do not hang clothes or towels over your balcony or terrace railing.
  • Do not use the towels or other clothes in the room for outdoor use.
  • We kindly ask you to always wear footwear in all hotel facilities.
  • If during your stay it coincides with a programmed drill with intervention instructions (evacuation), we inform you that we need your collaboration (Real Decreto Ley 305/96, of December 26)
  • Smoking is not allowed in the hotel facilities, including the rooms and their balconies or terraces.